My cellphone greeting to callers asks for a text rather than a voice mail. It’s an artifact of my life with a Samsung Blackjack that did not reliably or clearly indicate when I’d missed a call. That was before my iPhone, back when I had to wade through a series of keypad prompts to get to messages and then listen to them one-at-a-time.
Periodically, I think about tweaking my greeting, now that I have visual voice mail. But I never seem to get around to it. A new report from Pew will extend my procrastination.
Pew’s research shows that 8-in-10 American adults now own cellphones; three-quarters of those folks use SMS (short message service, aka texting).
The Pew Research Center’s Internet & American Life Project asked those texters in a survey how they prefer to be contacted on their cell phone and 31% said they preferred texts to talking on the phone, while 53% said they preferred a voice call to a text message.